Anonymous Question:

Do you have free training for aspiring call center agents looking to find a job in the contact center industry in Quezon City? Please send me an email at Thanks.

TESDA Answer:

Ito lamang po ang mga TESDA accredited schools na nakita namin na may call center training for now. Searching through the database of the TESDA website po ay wala ng iba pa kaming ma pull out na nag offer ng nasabing training. You can inquiry in the addresses provided po to know if any of them offer free call center training.

On the other hand, if you try to apply for to contact center companies, they usually give free trainings na parang scholarship na din naman po at with allowance and salary for trainee, practicum or ojt po like doon sa Convergys kung saan isang kaibigan ang bago lamang natanggap for work in call center. Convergys meron pong office sa tapat ng SM Tayuman.

Training nga pala on call center lasts from 100 hours up to 400 hours po based sa nakita namin sa database ng courses offered at depende po ito sa klase like meron pang finishing course, computer-based, language proficiency and culture studies, programming, technical drafting, computer hardware servicing NC2 (392 hours), career entry for software developers, contact center service (356 hours) and more.

Call Center Training Schools in the Philippines 2012

  • ASCEND Call Center Training Academy Inc.
    2/F J. Alsid Business Center Crossing Calamba Laguna
  • Call Center Academy Inc. (Cebu Call Center Academy)
    #79 Gen. Maxilom Avenue Cebu City
  • Global Link Call Center Academy Inc.
    2F Northstar Bldg. Barrera St. Poblacion Baliuag
  • Panpacific Career and Management Institute formerly Panpacific Call Center and Training School
    2F Angeles Arcade Mabini St. Iloilo City
  • Philippine Call Center Institute
    2/F Dona Milagros Bldg. Sta. Rosa St. Dumaguete City Negros Oriental
  • Philippine Call Center Institute Inc.
    60 CPN Business Center Gen. Luna St. Iloilo City
  • Philippine Call Center Institute Inc.
    QVC Bldg. CPG Ave. Tagbilaran City
  • Philippine Call Center Institute Inc.-Bacolod
    Door 214 St. Jude Bldg. cor. Gatuslao-San Sebastian Sts. Bacolod City